Learn how we collect, use, and protect your personal information to ensure a safe and trusted betting experience.
We collect information you provide during account registration, including your name, email address, phone number, and payment details in MYR.
Additionally, we collect technical details about your device and browser, as well as website usage data via cookies and other tracking technologies to enhance user experience.
User information is used to process transactions, provide support, personalize your betting experience, and comply with legal obligations.
Data is also used to contact you regarding your account, valid promotions, and important updates.
We use cookies to save preferences, maintain login sessions, and gather usage statistics to improve our service quality.
You can manage your cookie settings through your browser, but limiting cookies may affect your experience on e16.
E16 implements strict technical and administrative security measures to protect personal data from unauthorized access, loss, or accidental disclosure.
Information is stored only as long as required for legal and business purposes.
Your information will not be shared with third parties without consent unless required by law or for essential services such as payment processing.
You have the right to access, correct, or delete your personal information in accordance with data protection laws.
For any data-related requests, contact our support team at the provided address.
We reserve the right to update this privacy policy at any time by posting the latest version on the website. Continued use after changes signifies your acceptance of the updated policy.
For any questions about the privacy policy, please contact e16 customer support at [email protected].